Teraco is looking for a Graduate Network Operations Engineer right now. The role is on a 1‑2 year contract and supports the NAPAfrica exchange and related services in the Western Cape. You must be ready for shift work, including weekends and public holidays.
What the role involves
You will join the NAPAfrica Internet Exchange team. The team runs Africa’s biggest Internet Exchange Point and several interconnection services. Your day‑to‑day duties will include monitoring network health, handling first‑line support tickets, escalating complex issues, provisioning new connections, and helping with planned maintenance.
Who can apply
The position is aimed at recent graduates (within the last two years) who have a bachelor’s degree or national diploma in a relevant field such as Computer Science, IT, Computer Engineering, Electronic Engineering or Telecommunications. You should have a solid academic grounding in:
- TCP/IP fundamentals
- OSI model
- Basic routing and switching
- Linux command line
- DNS concepts
- General Internet infrastructure
Optional but helpful knowledge includes BGP, VLANs, EVPN, MPLS, DWDM, IPv6, Python or other scripting, virtualisation, network monitoring tools, and cloud networking (AWS, Azure, Google Cloud).
What you will gain
You will receive structured technical mentoring and hands‑on exposure to:
- Internet Exchange operations
- Data‑centre networking
- Cloud interconnection
- Carrier networks
- Routing technologies
- Hyperscale connectivity
- Network monitoring and incident management
These skills can lead to future roles as a Network Engineer or Internet Infrastructure Engineer.
How to apply – step by step
- Update your CV. Clearly list your qualification, graduation year, and any networking projects or labs you have completed.
- Check that your contact details are current.
- Visit the official Teraco online application portal.
- Select the job reference Grad_NAP.
- Upload your CV and any supporting documents (certificates, project reports).
- Submit the application before the position closes (no date has been set, so apply as soon as possible).
Tips to improve your chances
- When listing a technology, add a brief example of how you used it – a lab exercise, a class project, a personal experiment, or a certification.
- Highlight any customer‑service or teamwork experience, even from non‑technical jobs.
- Show that you can work under pressure: mention any incident‑handling simulations or group assignments.
- Proofread your CV for spelling and formatting errors – recruiters often skim quickly.
- Prepare a short paragraph explaining why you are interested in Internet infrastructure and shift work.
Final thoughts
This graduate role gives you a rare chance to work close to the backbone of Africa’s Internet. If you have the required degree, a good grasp of networking basics, and can be flexible with shift times, the position could be a strong launchpad for a career in network engineering. Apply now and take the first step toward building the continent’s digital future.