Right now, the Concentrix Learnership Programme 2026 is looking for unemployed South African youth who want real work experience in customer service and business communication. The intake is limited, so act quickly if this sounds like a step into the job market.
What the programme is
The learnership runs for 12 months. You will receive structured training and on‑the‑job exposure in a professional contact‑centre environment. Concentrix reports a monthly stipend of R5 500 to help with transport, meals and data costs. The role can open doors to the wider customer‑experience, BPO and business‑process sectors.
Who can apply
To be eligible you must:
- Be a South African citizen.
- Be unemployed at the time of entry.
- Commit to the full 12‑month programme.
- Show interest in customer service or business operations.
- Be ready to learn new computer systems and follow workplace policies.
The advertisement does not list a minimum qualification, so check the official listing for any specific academic requirements.
What you will learn and earn
During the year you will develop both technical and people skills, such as:
- Professional written and verbal communication.
- Handling customer enquiries and service requests.
- Using workplace computer applications.
- Accurate data capture and processing.
- Time management and meeting performance targets.
- Following standard operating procedures.
- Team collaboration.
- Problem solving and offering suitable solutions.
- Maintaining a professional workplace conduct.
Experienced staff will mentor you, helping you build confidence and understand employer expectations. The stipend of R5 500 per month is intended to cover basic expenses, but it does not guarantee a permanent job after the learnership.
How to apply
- Visit the official Concentrix South Africa careers portal.
- Search for “learnership”, “learner” or “training programme”.
- Read the specific listing for location, exact requirements and closing date.
- Prepare the following documents:
- Updated CV (with current contact details).
- Clear copy of your South African ID.
- Latest school results or qualification certificates.
- Relevant training certificates.
- Any additional documents requested in the listing.
- Upload the documents through the portal or follow the exact instructions given.
- Submit before the advertised deadline and keep a copy of your application for reference.
Tips to improve your chances
- Tailor your CV to emphasise communication, computer literacy, teamwork and any experience dealing with people – even from school projects, volunteering or community work.
- Proofread all documents; they must be clear and easy to read.
- Highlight reliability, punctuality and a willingness to receive feedback.
- Double‑check that the opportunity is listed on an official Concentrix platform and that no payment is required.
- Use the contact email only if the current, verified listing specifically instructs you to do so.
Next steps
If the learnership matches your goals, gather your documents now and apply as soon as the portal opens. Keep checking the official Concentrix site for updates on locations, deadlines and any changes to the stipend. This programme can give you the hands‑on experience you need to enter the customer‑service and BPO fields, but success depends on your preparation and commitment.