Act now! The YES Learnership with Telesure Investment Holdings (TIH) is closing on Monday, 10 August 2026. This is a chance for fresh business graduates to step into South Africa’s financial services sector without needing prior work experience.
What the opportunity is
TIH is offering a full‑time Junior Process Analyst learnership in Johannesburg. The role is listed under requisition JR105183. Although the title mentions “process analysis”, the day‑to‑day tasks focus on handling customer queries, entering data into the CRM system, supporting sales conversations and ensuring compliance with standard procedures.
Who can apply (requirements and eligibility)
- Completed Grade 12 or an SAQA‑accredited equivalent.
- A bachelor’s degree in a business‑related field (e.g., Business Management, Commerce, Finance, Marketing, Operations).
- Zero to three months of work‑based experience – recent graduates with no formal job history are welcome.
Additional qualifications such as Statistics, Analytics, web‑development or content‑management system training are advantageous but not mandatory.
What you gain (benefits and skills)
- Hands‑on experience in a large insurance and financial services organisation.
- Development of core workplace habits: accurate data capture, professional communication, customer service and compliance.
- Formal and informal training, coaching and a personalised development plan.
- Exposure to CRM tools, sales scripts and operational processes that are common across the industry.
- Potential pathway to longer‑term employment within TIH or its partner brands.
How to apply (step‑by‑step)
- Visit the official TIH online recruitment portal.
- Create a new profile or log in to an existing one.
- Enter the requisition number JR105183 when prompted.
- Complete all screening questions truthfully.
- Upload the required documents (see the next section).
- Review every field for accuracy – especially contact details and qualification info.
- Submit the application before the deadline on 10 August 2026.
Tips to improve your chances
- Tailor your CV to the duties listed – highlight customer communication, data entry and computer literacy rather than the “process analyst” label.
- Use concrete examples: instead of “completed Business Analytics module,” write “analysed sales data in Excel and presented findings to classmates.”
- Show any practical experience, even from university projects, volunteer work, or a family business, that involved data handling, customer interaction or basic web work.
- Proofread your CV and attached certificates – a clean, error‑free document reflects attention to detail.
- Prepare for possible assessments by practising answers to questions such as “How would you handle an upset customer?” or “Why is accurate customer information important?”
- Keep a copy of the submission confirmation for future reference.
Documents you should prepare
- Updated curriculum vitae (PDF).
- South African ID copy.
- Grade 12 certificate (or SAQA‑equivalent).
- Business‑degree certificate.
- Full academic transcript.
- Certificates for any additional training (Statistics, Analytics, web development, CMS) if you have them.
Name each file clearly, e.g., FirstName-LastName-CV.pdf, FirstName-LastName-Degree.pdf.
Final thoughts and next steps
The TIH YES Learnership offers a realistic entry point into financial services for business graduates. No prior job experience is required, but you must meet the education criteria and be ready to work full‑time in Johannesburg. Gather your documents, polish your CV, and submit your application before the closing date.
Take the first step toward a career in finance today – your future self will thank you.