There are only 18 places left for a customer‑service learnership with Clover that starts in 2026, and the deadline is fast approaching. If you are looking for a chance to earn a recognised NQF qualification while gaining real‑world call‑centre experience, this could be the right move for you right now.
What the opportunity is
Clover is offering a learnership in its Customer Service Centre in Roodepoort. You will split your time between practical on‑site training and classroom theory. The programme will give you a National Qualifications Framework (NQF) certificate and hands‑on experience in handling calls, processing orders and promoting products. The exact length of the training and the stipend amount have not been disclosed yet – Clover will confirm these details if you are shortlisted.
Who can apply (eligibility)
- Unemployed South Africans who finished Grade 12 (or an NQF Level 4 qualification) between 2021 and 2025.
- At least 55 % in English.
- At least 55 % in Mathematics or Mathematical Literacy (both are accepted).
- Advanced computer‑literacy skills.
- Never taken part in another learnership programme.
- Will be able to attend training in Constantia Park and work at the Roodepoort centre.
What you will gain
- National Qualifications Framework (NQF) certificate.
- Practical call‑centre experience – inbound & outbound calls, complaint handling, order processing.
- Skills in product promotion and customer retention.
- Professional communication – both spoken and written.
- Teamwork experience in a fast‑paced environment.
- Improved confidence for future employment in call centres, sales support, client relations or office administration.
How to apply (step‑by‑step)
- Visit the official application page: Clover learnership application portal and note reference number CLO260717-2.
- Create a new candidate profile or log in with an existing account.
- Enter all personal details exactly as they appear on your ID.
- Add your education information – include Grade 12 year, subjects and marks.
- Upload an up‑to‑date curriculum vitae.
- Upload the required documents (see below).
- Complete the programme questionnaire.
- Review every section for errors or missing information.
- Submit the application before 31 July 2026.
Documents you need to prepare
- Updated CV.
- Copy of South African ID.
- Grade 12 certificate.
- Full Grade 12 statement of results showing English and Mathematics/Mathematical Literacy marks.
- Any other certificates or qualifications you hold.
- Additional documents requested by Clover (if any).
Tips to improve your chances
- Make sure your statement of results clearly shows the 55 % marks – the certificate alone may not be enough.
- Proofread your CV; use a simple layout and include current contact details.
- Highlight your computer skills and any experience dealing with customers, even informal work.
- Show honesty and motivation in the questionnaire – explain why you want this learnership.
- Submit a complete profile; the system will block applications with missing sections.
- Check your email (including spam) and phone regularly after you apply – shortlisted candidates are usually contacted within four weeks.
Next steps
If you meet the eligibility criteria, gather your documents and submit your application before the 31 July deadline. Remember, meeting the minimum requirements does not guarantee a place, but a well‑prepared application will give you the best chance. Keep an eye on your inbox for any further communication from Clover, and stay ready for possible assessments or interviews.