If you are between 18 and 30 years old and have just completed Grade 12, the Discovery Information Technology Technical Support Learnership for 2026 is now open – act quickly before the limited places are filled.
What the opportunity is
The learnership is based at Discovery Central Services in Sandton. It combines classroom learning with on‑the‑job training in three areas: desktop support, hardware engineering and digital contact‑centre support. On successful completion you will earn a nationally recognised Further Education and Training (FET) Certificate in Information Technology Technical Support.
Who can apply
Only first‑time workplace entrants are eligible. You must meet all of the following criteria:
- Be aged 18 – 30 years.
- Have a National Senior Certificate (Grade 12).
- Not be currently studying in a post‑Matric programme.
- Not be in formal employment.
- Never have completed another learnership.
- Write and speak English well.
- Have basic computer skills, especially with Microsoft Excel and Outlook.
If you started a tertiary qualification in information technology but did not finish, you may list it – it is an advantage, not a requirement.
Subject and result requirements
You must achieve the minimum marks below in your NSC results:
- Mathematics – Level 4 with at least 50% or Mathematical Literacy – Level 5 with at least 60%.
- English – Level 4 with at least 50%.
- Any second official language – Level 4 with at least 50%.
Check your certificate carefully before you apply.
What you gain
The learnership gives you:
- Practical experience in desktop troubleshooting, hardware repair and digital help‑desk work.
- A nationally recognised IT technical support qualification.
- Exposure to how a large organisation’s IT service team supports business operations.
- Development of problem‑solving, time‑management and communication skills.
How to apply – step by step
- Gather the documents you will need: NSC result slip, ID copy, proof of age, and a current CV.
- Visit the official Discovery application page: Discovery IT Technical Support Learnership – Apply Here.
- Complete the online form, confirming that you are not studying, not employed and have not done a prior learnership.
- Enter your contact details accurately – double‑check phone number and e‑mail.
- Upload the required documents and submit the application.
- Save the confirmation screen or e‑mail you receive after submission.
Tips to improve your chances
Many applicants struggle with a generic CV. Follow these suggestions:
- List two or three concrete IT tasks you have done, such as installing a printer, fixing a slow PC, or organising data in Excel.
- If you began a tertiary IT programme, list the institution, dates attended and the modules you completed, clearly stating that it is incomplete.
- Show examples of good communication – for instance, describing how you explained a solution to a friend or classmate.
- Proof‑read your CV and application for spelling and grammar errors; clear English is a must.
- Highlight personal qualities valued by Discovery: attention to detail, ability to work under pressure, willingness to learn from feedback and teamwork.
Insider tip: Avoid vague claims like “computer expert.” Instead, write “installed peripherals for family computers” or “troubleshooted basic Windows errors.”
Disability inclusion
Discovery encourages applicants with disabilities to apply. The company will consider its employment equity targets during recruitment. Focus on meeting the age, education, subject and eligibility requirements.
Why communication matters
Technical support is as much about people as it is about computers. You will need to ask clear questions, understand the user’s problem, and explain solutions in simple language. Strong written and spoken English helps you record incidents accurately and respond calmly under pressure.
Final thoughts
The 2026 Discovery Information Technology Technical Support Learnership offers a solid entry point into the IT field for fresh Grade 12 graduates. If you enjoy fixing computer problems, working with hardware and helping people through digital channels, this could be the right start for your career.
Check that you meet all the subject and age criteria, polish your CV with real examples, and submit your application through the official portal today. Good luck on your journey into the tech world!