Are you looking for a real‑world start in the insurance industry? A 12‑month Claims Internship at Federated Employers Mutual is now open, and the deadline to apply is 31 July 2026.
What the internship involves
The role sits in FEM’s Claims Department at its Johannesburg head office. You will help receive, check and file insurance‑claim information. The posting is designed for fresh graduates who want hands‑on experience in claims administration and financial services.
Who can apply
You must meet the following minimum criteria:
- Matric certificate with strong English and Mathematical Literacy.
- A relevant diploma or degree (any field is acceptable, but studies in insurance, finance, business, risk or related areas are useful).
- Zero to six months of general administration experience – short‑term jobs, volunteering, or work‑integrated learning count.
- Good written and spoken communication, and the ability to manage your time.
Applicants who need a Work Integrated Learning (WIL) placement to finish their qualification will receive preference, but they still have to meet all the above requirements.
What you will gain
During the 12‑month programme you will develop:
- Practical knowledge of insurance‑claims processing.
- Experience with electronic and physical record keeping.
- Skills in data capture, document verification, and stakeholder correspondence.
- Familiarity with claims‑administration software and reporting tools.
- Professional workplace habits such as confidentiality, accuracy and teamwork.
The internship does not state a stipend or guarantee a permanent job, but FEM says the focus is on mentorship and skill development.
How to apply – step by step
- Check that you meet the academic and experience requirements.
- Prepare a detailed CV that includes:
- Full contact details.
- Matric subjects (English and Mathematical Literacy highlighted).
- Your diploma or degree and the institution.
- All administration roles, with dates and duties.
- Any WIL requirement – name of institution, qualification, placement length, and whether a placement letter is needed.
- Computer and office software skills.
- References, if available.
- Visit the official FEM recruitment portal: Apply here.
- Complete the online application form and upload your CV.
- Review all entered information for accuracy.
- Submit the application before the close of business on 31 July 2026.
Tips to improve your chances
- Place any WIL requirement at the top of your CV and attach a confirmation letter if you have one.
- Use specific verbs (e.g., “captured data”, “organized files”, “responded to emails”) to describe past duties.
- Proofread your CV to avoid spelling or grammar errors – attention to detail is crucial in claims work.
- In a cover note or CV summary, link your studies or previous tasks directly to claims or insurance administration.
- Keep your phone and email active; short‑listed candidates may be contacted for interviews or document verification.
Next steps
This internship offers a solid entry point into occupational‑injury insurance and claims administration. If you meet the requirements, polish your CV, follow the application steps above, and submit before the deadline. Good luck – your career in insurance could start here.