Act now if you want a paid, hands‑on learnership in a luxury spa. The Smiley Jobs Live Day Spa Agent Learnership is open for people with disabilities and pays a monthly stipend of R6 000–R7 500.
What the opportunity is
The role is based in a day spa in Sandton. You will work full‑time on‑site and earn a stipend while you learn to handle bookings, answer phones, explain treatments and support the spa’s operations team. The spa is open seven days a week, so you must be ready to work on weekdays, weekends, public holidays and busy periods. Days off are given on a rotating schedule.
Who can apply
You need a Matric (Grade 12) qualification and a genuine interest in beauty, wellness or hospitality. The learnership is open to candidates with disabilities.
- Strong verbal communication
- Good people skills
- Professional appearance
- Customer‑focused attitude
- Reliability and punctuality
- Calmness under pressure
- Willingness to take initiative
- Team‑player mindset
- Confidence in a fast‑paced environment
- Availability for rotating shifts
- Basic computer literacy (helpful for the booking system)
What you will gain
- Practical workplace training in a luxury spa
- Experience with spa booking software
- Customer‑service and telephone communication skills
- Knowledge of spa treatments, packages and promotions
- Understanding of spa operations and wellness‑industry standards
- Mentorship from experienced spa professionals
- Monthly stipend of R6 000–R7 500
- Certificate of completion (subject to satisfactory performance)
Typical daily duties
- Answer incoming customer calls politely and professionally
- Answer questions about treatments, packages and promotions
- Book, reschedule, change or cancel spa appointments
- Explain pricing, availability and preparation requirements
- Confirm appointments and capture client details
- Maintain accurate electronic booking records
- Coordinate schedules with spa therapists and the operations team
- Assist the team in allocating resources
- Handle basic complaints and refer complex issues to a supervisor
- Process booking deposits or payments when required
- Protect confidential client information
- Support booking targets and attend training sessions
How to apply – step by step
- Gather your documents: Matric certificate, ID, proof of transport and any disability documentation (if requested).
- Write a clear, easy‑to‑read CV that highlights communication, customer‑service or any admin experience.
- Visit the official application page: Live Day Spa Agent Learnership – apply here.
- Fill in the online form with your personal details and upload your CV and supporting documents.
- Submit the application promptly – there is no published closing date, so early applications are favoured.
Tips to improve your chances
- Use a simple layout for your CV – headings, bullet points and short sentences.
- Show examples of reliability, teamwork or communication from school, volunteers or part‑time jobs.
- Emphasise any experience with phones, scheduling or computer programmes, even if informal.
- Mention that you have dependable transport for early or late shifts.
- Proofread for spelling and correct contact information before uploading.
- Prepare for a possible interview by practising answers to common questions like “How do you stay calm when a client is upset?”
Conclusion – next steps
If you have Matric, can work rotating shifts and want to start a career in the wellness sector, prepare your CV today and submit it via the official link. This learnership can open doors to future roles in spa reception, hospitality administration and other customer‑service positions.