Fidelity Services Group is looking for a Programme Coordinator for Learnerships in Roodepoort, Gauteng. This role is key to keeping learnership records accurate and helping learners succeed. Fidelity Services Group needs someone who can organise files, track attendance and support compliance before the position closes on 30 June 2026.
What the role involves
You will manage the day‑to‑day administration of learnership programmes. Your tasks will include:
- Enrolling learners and maintaining their files
- Recording class and workplace attendance
- Monitoring learner progress and preparing reports
- Liaising with training providers, facilitators and internal teams
- Supporting learners with queries
- Assisting with SETA and QCTO compliance, audit files and evidence packs
- Following up on missing documents and assessment evidence
The role is permanent and sits within the training function of Fidelity Security Services’ Robertville business unit.
Who can apply
To be considered you must have:
- Matric certificate
- At least two years of experience in learnership, training or skills‑development administration
- Strong Microsoft Office skills – especially Excel, Word, Outlook and Teams
- Good written and verbal communication
- Organisational accuracy and the ability to meet deadlines
Additional qualifications in Human Resources, Training, Education or Administration are advantageous but not mandatory.
What you will gain
This position offers practical experience in:
- Learnership coordination and documentation
- Compliance reporting for SETA and QCTO
- Preparing audit evidence packs
- Stakeholder communication across providers, facilitators and internal teams
- Advanced Excel reporting and data management
These skills are valuable for future roles in HR, training operations or programme management.
How to apply – step by step
- Update your CV so it clearly shows learnership or training‑administration experience.
- Gather supporting documents: ID copy, Matric certificate, any relevant qualifications, and references.
- Submit your application through the official portal: Fidelity Services Group online application.
- Ensure your application is complete before the closing date, 30 June 2026.
- If shortlisted, be prepared to complete a practical Excel or administration assessment.
Tips to improve your chances
- Use short, bullet‑point statements on your CV that match the duties listed above.
- Highlight any experience with SETA/QCTO paperwork, audit files or evidence packs.
- Show examples of Excel spreadsheets you have created for attendance or reporting.
- Proofread for spelling, dates and correct contact information.
- Demonstrate your ability to follow up professionally and meet tight deadlines.
Next steps
If you meet the requirements and are comfortable with detailed administration, this role can be a solid step forward in the South African training sector. Submit your application before the deadline, and prepare for the assessment if you are shortlisted. Good luck!